3.3.3 Settings for video identification

Settings for video identification

Video identification can be done via mobile phone and app or on the computer using Chrome or Firefox. If the identification takes place via the computer, please check whether the test link works:

Video Ident Quality Test: https://video.online-ident.ch/call-quality-check

If not, check if microphone and camera access is allowed for the following URLs.

  • https://go.online-ident.ch/*

  • https://api.online-ident.ch/*

  • https://hin.ch/*

  • wss://api.online-ident.ch/*

If it still does not work, enable the following on the firewall:

IPs:
193.169.187.169
193.169.187.170
185.85.230.50
185.85.230.51

Ports:
TCP 443
UDP 3478
UDP range 6000-7000